Since we started our activity in 1991, our overriding goal has been customer satisfaction along with the quality of our products and services. Therefore, when selecting strategic suppliers of products offered by us on the Polish market, we always use the highest quality criterion. Since 1991, we have been a partner of the world leader – Palfinger. The high quality of our products and services was formally confirmed in July 2005, when we received the Quality Management System certificate compliant with the PN-EN ISO 9001: 2001 standard. Since then, GRACO has been audited by a certified body every year.
The safety of our clients is the most important for us. For this reason, the products and services we offer meet the standards resulting from legal regulations and are subject to multi-stage quality control. In the field of working machines we provide, we cooperate with leading domestic manufacturers of vehicle superstructures, as well as companies that have the authority of the Office of Technical Inspection for the repair and maintenance of lifting devices subject to supervision in accordance with the regulations. We work with supervisory and notified bodies. Detailed information about the obtained certificates and permissions can be found on our website in the “Quality policy and certificates” tab.
The highest quality of the offered products – the durability of the components, structural strength and excellent workmanship make them reliable and long-lasting. Our offer in this area is complemented by workshop-based and mobile services, which include maintenance, current repairs, overhauls and modernization of cranes, hookloaders, skiploaders, access platforms, and additional equipment. The purchase of the devices we offer is a successful investment for years.
Since the beginning of our activity, we have been providing products and services of the highest class. We realize that it is necessary to follow the times, which is why we use proven and modern technological solutions. We respond to the requirements and changes in the industry, and at the same time, together with our clients, we contribute to its development.
Thanks to teamwork, we create a harmonious team, which allows us to meet the expectations of our clients. We respond to their needs with commitment. Through our availability and flexibility, we stay in constant contact with our clients. Since the launch of our modern production plant in Płochocin in October 2012, we organize an Open Day every year, which is an excellent opportunity to get to know us better and visit the facility where we work every day, consisting of a service and production hall, warehouse, office building , a competence and training centre and a hardened manoeuvring area for testing and commissioning our cranes, hookloaders, skiploaders and access platforms.
CORPORATE SOCIAL RESPONSIBILITY
It is important for us to make a positive contribution to society. For this reason, we offer our employees a safe and healthy working environment as well as fair remuneration conditions. Environmental protection is also very important to us, which is why we have established internal procedures for environmental protection for this purpose and we reliably comply with those resulting from legal provisions. An example of the measures we take to minimize harmful emissions to the environment is the regular recovery and recycling of waste.